Community Partner Program
Help your community get connected through Lifeline.
Quick answer
How does the FreeCall Wireless Community Partner Program work?
Community organizations, agencies and businesses can join the Community Partner Program to share accurate Lifeline information with people who may qualify. Applicants always apply and verify eligibility themselves, and no one is paid per enrollment. Send an inquiry with the form and our team responds within two business days.
- Community groups
- Agencies
- No per-enrollment pay
Community partners
Who can partner with us
Customers
Share our eligibility page with friends and family who may qualify.
Community organizations
Food banks, shelters, senior centers and housing authorities.
Agencies and nonprofits
Caseworkers who help clients get connected.
Affiliates and businesses
Organizations that share Lifeline information.
Program terms
FreeCall Wireless does not run a customer referral or rewards program. Partners take part to help their communities, not for payment.
- Partners share accurate Lifeline information and our official materials
- Applicants apply themselves and verify eligibility through official channels
- In line with FCC rules, no one is paid commissions based on Lifeline enrollments
- Partners never collect Social Security numbers or documents for us
How do partners help people apply?
Share our eligibility page or application with anyone who might qualify. They apply for themselves, and our team helps them through verification.
What do partner organizations get?
Plain-language Lifeline guides, help for clients who are applying or recertifying, and a direct contact on our team in Tulsa. We can also join community events where people need help getting connected.
Which organizations do we work with?
- Food banks and meal programs
- Homeless shelters and housing authorities
- Senior centers and area agencies on aging
- Veterans service organizations
- Tribal social services
- Community health centers and clinics
What materials can partners use?
We provide flyers and guides that explain eligibility, documents and how to apply, in English and Spanish. Materials always state that Lifeline is a government benefit, that only one benefit is allowed per household, and that applicants must qualify.
Can people outside my organization's area apply?
Yes. FreeCall Wireless serves all 50 states and Washington, D.C. Friends, neighbors and relatives in other households can each apply for their own Lifeline benefit if they qualify. Each household can have one benefit.
Every partnership starts with a short conversation about the people you serve and how we can help.
Frequently asked questions
Do you have a customer referral program?
Not at this time. Customers are welcome to share our eligibility page with anyone who may qualify.
Can our agency help clients apply?
Yes. Clients apply themselves; we can guide your staff and clients through the process.
Is there a cost to partner?
No.
Sources and last update
Reviewed and updated on by the FreeCall Wireless team. Program figures come from these official sources:
- FCC: Lifeline Support for Affordable Communications
- USAC: Lifeline program overview
- Lifeline Support (USAC): How to qualify
- eCFR: 47 CFR Part 54, Subpart E (Lifeline rules)
Spotted something out of date? Email support@freecallwireless.com and we will correct it.
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