$0 monthly Lifeline service for eligible households

FreeCall Wireless

Upgrade Phone: get a newer device

Move to a newer phone and keep your number and plan.

Quick answer

How do I upgrade my phone with FreeCall Wireless?

Choose a phone from the upgrade list, send an upgrade phone request with your FreeCall Wireless number, and we confirm your eligibility and any co-pay. After payment, your new phone ships and your number and plan move to it.

  • Keep your number
  • Price confirmed first
  • iPhone and Android

Upgrade phone

Phones available for upgrade

iPhone 13 free government phone from FreeCall Wireless

iPhone 13

6.1" Super Retina XDR OLED · 128 GB · 5G

Free or low co-pay

moto g 5G free government phone from FreeCall Wireless

moto g 5G

6.6" HD+ · 128 GB · 5G

$0 with Lifeline

iPhone 12 free government phone from FreeCall Wireless

iPhone 12

6.1" Super Retina XDR OLED · 64 GB · 5G

Free or low co-pay

iPhone SE free government phone from FreeCall Wireless

iPhone SE

4.7" Retina HD · 64 GB · 5G

Free or low co-pay

iPhone 14 free government phone from FreeCall Wireless

iPhone 14

6.1" Super Retina XDR OLED · 128 GB · 5G

Free or low co-pay

iPhone 11 free government phone from FreeCall Wireless

iPhone 11

6.1" Liquid Retina LCD · 64 GB · 4G LTE

Free or low co-pay

4G LTE flip phone with large buttons, a free government phone option from FreeCall Wireless

4G LTE Flip Phone

2.8" inner screen + outer caller ID display · 4 GB + microSD · 4G LTE (VoLTE)

$0 with Lifeline

Pricing depends on your state, eligibility and stock and is confirmed before checkout. Specs are from the manufacturer.

Request an upgrade

We confirm your upgrade eligibility and the exact price for your line before anything is ordered.

Upgrade eligibility

  • Your line is active and in good standing
  • Your Lifeline benefit is current (recertified when due)
  • The new phone is available in your state
  • Any co-pay is paid before the phone ships

How does a phone upgrade work?

  1. 1

    Choose your phone

    Pick a model from the list above.

  2. 2

    We confirm eligibility and price

    Our team checks your account and confirms any co-pay.

  3. 3

    Pay and ship

    After payment, your new phone ships with a SIM ready.

  4. 4

    Move your service

    Activate the new phone; your number moves with you.

Will my new phone be compatible?

Every phone we sell is set up for our network and supports VoLTE calling. Your number, plan and Lifeline benefit move to the new phone. If you already own an unlocked phone you like, you can bring your own phone instead.

How do I pay for an upgrade?

Free phones cost nothing. For phones with a co-pay, we confirm the amount and take payment securely before shipping. Prices are always shown before you pay.

Frequently asked questions

Is a phone upgrade free?

Some phones are $0. Others carry a co-pay that we confirm before you pay.

Do I keep my number?

Yes. Your number and plan move to the new phone.

What happens to my old phone?

It is yours to keep, recycle or give away. Erase it first.

Sources and last update

Reviewed and updated on by the FreeCall Wireless team. Program figures come from these official sources:

Spotted something out of date? Email support@freecallwireless.com and we will correct it.

Get your Free Government Phone today

Apply in about five minutes. No contracts, no credit checks and free shipping when you are approved.

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