Free Phone When You Switch your Lifeline to us

Why switch your Lifeline provider?

Your Lifeline benefit belongs to your household, not to your provider. If your phone is old, your coverage is weak, or you cannot reach customer service, you can move your benefit. Common reasons people switch to FreeCall Wireless:

How does a Lifeline transfer work?

1. 1

   Apply with FreeCall Wireless

   Choose "I already have Lifeline" in the application and pick your new phone.

2. 2

   We request the transfer

   With your consent, we move your benefit in the national database. Your eligibility usually carries over.

3. 3

   Port your number

   Give us your current account number and transfer PIN so we can keep your number.

4. 4

   Activate your new phone

   When it arrives, turn it on. Your old service ends automatically.

Are there limits on switching?

You can transfer your Lifeline benefit to another provider at any time. A few things to know:

• If your current provider gave you a phone with a co-pay agreement, check its terms before you switch.
• If your recertification is due soon, finish it with your current provider or with us after the transfer.
• Tribal enhanced benefits move with you if you still live on qualifying Tribal lands.

What do I need to switch?

• Your name, address and date of birth as listed on your current Lifeline account
• Your current phone number
• Your account number and transfer or port-out PIN from your current provider
• Your consent to transfer

Read how to keep your number for help finding your account number and PIN.

Will my old phone still work after I switch?

Phones given out by other Lifeline providers are often locked to that provider, so they usually will not work on our network. That is why switching includes a new phone. If your old phone is unlocked, you can choose to bring it instead and receive a free SIM card.