How to Get a Free Government Phone, step by step
From application to activation: what happens, how long it takes and what you need.
Quick answer
How do I get a free government phone?
Check that you qualify through a federal program or income, apply with a Lifeline provider like FreeCall Wireless, verify your eligibility through the National Verifier, choose a free phone, and activate it when it arrives. Applying takes about five minutes and most approvals are instant.
- 5-minute application
- Instant approval for many
- Free shipping
What are the steps to get a free government phone?
- 1
Check that you qualify
Make sure your household receives SNAP, Medicaid, SSI, public housing aid or a Veterans Pension, or meets the income limit.
- 2
Apply online, by phone or in person
Use our online application, call (918) 931-0991, or visit our Tulsa office.
- 3
Verify your identity and eligibility
We send your details to the National Verifier (or your state system). Most people are approved in minutes.
- 4
Upload proof if asked
If your benefit cannot be confirmed automatically, upload a photo of one document. See documents needed.
- 5
Choose your phone and number
Pick a free phone or bring your own, and decide whether to keep your current number.
- 6
Receive and activate
Your phone ships free, usually within one to two business days of approval. Turn it on and you are connected.
How long does approval take?
| Situation | Typical time |
|---|---|
| Benefits confirmed automatically | A few minutes |
| Documents uploaded | One to three business days for review |
| State-run review (some states) | Can take longer; we keep you updated |
| Shipping after approval | Usually three to seven business days |
What information will I be asked for?
- Full legal name and date of birth
- Home address (and mailing address if different)
- Last four digits of your Social Security number or your Tribal ID number
- The program you qualify through, or your household size and income
- Answers to a few household questions
What happens after I get my phone?
Your service is active when the phone arrives. Use it at least once every 30 days. About a year later we will remind you to recertify. If you move or stop qualifying, tell us within 30 days.
Can someone help me apply?
Yes. A family member or caregiver can help, or our team can walk you through it by phone. You can also visit us in person: 825 S Cincinnati Ave, Tulsa, OK 74119, Monday to Friday, 10 a.m. to 6 p.m. Central.
Can I get help in person?
Yes. Visit our office at 825 S Cincinnati Ave, Tulsa, OK 74119 for help applying, activating your phone or recertifying.
Do I have to choose a phone right away?
You choose a phone during the application. If you are not sure, start with the Samsung Galaxy A16 5G, our most popular free phone, or bring your own phone and get a free SIM.
Frequently asked questions
Can I apply without internet?
Yes. Call (918) 931-0991 or visit our Tulsa office.
Can I track my order?
Yes. We send tracking details by text or email when your phone ships.
What if I am denied?
We tell you why. Often you can fix it by uploading a clearer document or qualifying through another program.
Do I need a bank account?
No. Lifeline service is free and needs no payment method.
Can I apply for someone else?
You can help, but the application must be in the name of the person who will receive service.
Sources and last update
Reviewed and updated on by the FreeCall Wireless team. Program figures come from these official sources:
- FCC: Lifeline Support for Affordable Communications
- USAC: Lifeline program overview
- Lifeline Support (USAC): How to qualify
- Lifeline Support (USAC): Get started
Spotted something out of date? Email support@freecallwireless.com and we will correct it.
Get your Free Government Phone today
Apply in about five minutes. No contracts, no credit checks and free shipping when you are approved.
