Upload Lifeline Proof securely
Send the documents we need to finish verifying your application.
Quick answer
How do I upload Lifeline proof?
Enter your name and contact details, choose the document type and add up to five PDF or photo files of 10 MB or less. Your upload Lifeline proof request is encrypted in transit and stored privately for our verification team. Use letters dated within the last 12 months.
- Encrypted upload
- Private storage
- PDF or photo
Accepted documents
| Proof of | Examples |
|---|---|
| Program participation | SNAP, Medicaid, SSI, housing, VA pension or Tribal program letter dated in the last 12 months |
| Income | Prior-year tax return, 3 consecutive pay stubs, Social Security or pension statement |
| Identity | Driver's license, state ID, passport, Tribal ID, military ID |
| Address | Utility bill, lease, mortgage statement or benefit letter with your address |
How do I upload Lifeline proof safely?
- Use a flat surface and good light
- Show all four corners of the page
- Make sure every word is readable
- Upload every page of a multi-page letter
How is my information protected?
Uploads travel over HTTPS and are saved to a private, access-controlled location that is never published on the website. Only our verification team can open them, and they are used only to verify your Lifeline eligibility, as described in our Privacy Policy. Cover account or case numbers that are not needed, but keep your name, the program or income amount, the agency and the date readable.
What happens after I upload?
Our team reviews documents within one to three business days. You can follow progress on Application Status.
Frequently asked questions
Which documents are accepted?
Program letters, income documents, a government ID and proof of address, as listed in the table above.
Can I upload a photo from my phone?
Yes. Clear JPG, PNG or HEIC photos work, as do PDFs.
Who can see my documents?
Only our verification team. Uploads are never published on the website.
Sources and last update
Reviewed and updated on by the FreeCall Wireless team. Program figures come from these official sources:
- FCC: Lifeline Support for Affordable Communications
- USAC: Lifeline program overview
- Lifeline Support (USAC): How to qualify
- Lifeline Support (USAC): Get started
Spotted something out of date? Email support@freecallwireless.com and we will correct it.
Get your Free Government Phone today
Apply in about five minutes. No contracts, no credit checks and free shipping when you are approved.